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A. Hire Excellent Associates that make us an Employer of Choice: Recruit and Retain "A" Players: The long-term success of our organization rests upon our ability to seek and hire "A" players. "A" players are team members who can articulate our vision, support the bank's mission, achieve the desired corporate results, and live the values of our organization. They have a reputation for excellence. We will always hire people better than we are and have systems in place that provide every associate with the opportunity to succeed. By creating ongoing opportunities for success, our associates will succeed in their work; therefore, so too will our organization succeed. Because of our shared enthusiasm for making First Reliance the largest and most profitable bank in South Carolina, the bank and its associates will enjoy long-lasting relationships. Compensation: We will fairly reward our associates with compensation that is consistent with their work efforts and performance results. Clear Expectations: All associates will know what is expected of them and will be given the training and tools necessary to complete each task assigned to them. They will know where they stand with our organization at all times. When we see associates succeed, we will praise their success and share in their victory. Likewise, we will not give a sense of hope when such is not deserved. We will be honest and direct with all of our associates. A Strong Business: In order for First Reliance to attract and to retain excellent associates, we will continue to build and maintain a strong business. Great people only want to work for a competitive, growing, and successful organization. B. Be a Learning Organization: Information / Opportunity / Solutions: In a learning organization, associates are given access to information that affords them the opportunity to develop new skills, knowledge, and talents. This allows them to generate and execute creative solutions to problems. We will always strive to be a learning organization. Continuous Improvement: Intellectual capital ranks as our most precious asset. We must capture and harness the collective intellect of our entire workforce. In a learning organization, continuous improvement occurs, becoming a spontaneous reflex, not a once-in-a-while occurrence. We believe a mind stretched to a new idea never goes back to its original dimension. With unwavering attention, we will ensure that we maintain an environment where every associate is encouraged to seek a never-ending pursuit of new ideas; where we can learn and grow everyday. C. Listen to Associates: Value Associates' Ideas: To ensure the continued success of our bank, we are committed to being available and interested in hearing from every associate. We believe that listening fosters the type of environment necessary to develop self-confidence in our associates. That self-confidence encourages creativity and daring ideas, and those ideas and innovations drive our success. Excellent associates should feel that only the limits of their creativity and drive limit how far and how fast they can move in the organization. |
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