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| We at First Reliance Bank promise that we will meet or exceed our 5 Way Customer Service Promise or pay you $5.00. No strings attached. |
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- Promise #1
We will complete your transaction correctly the first time.
- Promise #2
You will be greeted and waited on in less than 5 minutes for all teller transactions.
- Promise #3
Your phone call will be returned within 2 hours.
- Promise #4
Your service issue will be resolved within 24 hours.
- Promise #5
You will be immediately greeted with a friendly smile and warm welcome.
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personal banking
business banking