Job Title: Deposit Operations Assistant

Division: Operations

Location: Florence, SC

Position Summary:
Responsible for day to day operational functions; including working with deposit accounts, electronic banking, and a wide variety of miscellaneous tasks. This position consists of daily, weekly and monthly duties along with ad hoc assignments under general supervision. This position also compiles financial information, processes journal entries into various accounts, and reconciles reports and financial data.

 Direct Reports: None

Core Responsibilities:

1. Processing of Deposit Related Products & Services

• Check ACH (Automated Clearing House) Memo Posting Register for error in accounts and make corrections in the ACH Warehouse file when possible
• Key entries for Cash Advances on the ACH Memo Posting Correction Screen
• Key NSF (Non-Sufficient Funds), Stop Payments, and Non-Posted ACH Returns on Connection
• Check & Process all ACH Batches
• Process ACH origination batch entries for commercial ACH origination customers
• Check for automated ACH returns on system and key any items that are to be returned on Connection

• Make entries for all Incoming Wires and notify Business customers of incoming wires
• Make sure funds are collected on all outgoing wires
• Send Outgoing Wires on Connection as needed
• Fax confirmation on outgoing wires to customers as requested
• Record Outgoing & Incoming Wires

• Balance and process SC State and TT&L (Treasury Tax & Loan) tax payments
• Remit Official Check for SC tax payments
• Key TT & L on Connection & Key G/L entries on the bank's core system
• Make copies of Tax Coupons and Film coupons
• Mail coupons to processing center
• Process TT&L payments

2. Operational

• Verify Account Maintenance for Deposit Accounts, Certificates of Deposit and Safe Deposit Boxes
• Reconciliation of various GLs related to the Deposit area
• Print Notices/Checks/loan statements
• Maintain Dormant/Closed Accounts and associated Reporting
• Process Credit Card Payments
• Review/Maintain Stop Payment and Stop Suspect Requests
• Review, correct, process and mail CTR's

3. Compliance & Regulations

• Assist in the preparation of assigned schedules/documents for internal and external audits, regulatory reports and Examinations, including FDIC, Federal Reserve Bank, and the State of South Carolina Board of Financial Institutions.
• Consistently follow appropriate practices, policies, and procedures to help attain organizational results and compliance.
• Perform maintenance check on customer forms, agreements and other documentation as appropriate to adhere to compliance and bank requirements.

4. Branch & Service Support

• Provide support and information to all internal customers.
• Explain deposit transactions and resolve operating issues and discrepancies.
• Process daily bank exceptions items, including NSF, chargebacks, non-post items, returns etc.
• Support customers and fellow associates with research and adjustment items.
• Other duties as assigned.

5. Live First Reliance Values

• Commitment to Excellence
• Regularly reviews the data associated with areas of responsibility to identify trends and patterns for improvement.

• Teamwork
• Work with others in a candid and open manner.
• Work collaboratively to identify solutions in the best interest of FRB.
• reats others with respect.

• Continuous Improvement
• Develop an annual learning plan to improve job skills and knowledge.
• Share ideas openly with colleagues to find ways to improve the way we do our work.

• Customer First
• Provide customers with an enjoyable and positive experience.
• Keep promises and commitments and adhere to established customer service standards.

• Trustworthiness
• Acts with integrity.
• Respect the privacy rights of customers and associates.
• Tell the truth in all communications and does not mislead by commission or omission.

• Positive Attitude
• Model a positive attitude for others to emulate.
• Apologize when wrong.

6. Role Specific Competencies

• Computer Skills
• Skilled in the use of computers, adapts to new technology, keeps abreast of changes, learns new programs quickly, and readily adopts technology to improve productivity.

• Job Knowledge
• Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.

• Personal Organization
• Keeps information organized and accessible, maintains clean/functional work space, works systematically/efficiently, and manages time well.

 Minimum Requirements:

• Associate's degree in accounting, business, finance, or related field preferred.
• Must have analytical orientation with superior attention to detail.
• Strong judgment and interpersonal communication skills required.
• Proficiency in Microsoft Office Products: Excel, Word, Power Point and Access.
• Demonstrated proficiency with the core software (Jack Henry & Associates - SilverLake) is preferred.

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