Due to inclement weather, our Charlotte and Winston-Salem Offices will have a delayed opening on Tuesday, December 11th at 11 am and our Branches in Greenville will have a delayed opening at 10 am. We appreciate your understanding.
Our annual system upgrade will begin on Saturday at 7PM and will end at approximately 6AM Sunday morning. You may experience information in read-only format during the system upgrade. Normal operating processes will resume Sunday morning unless any issues arise. Please let our Customer Care Call Center know on Monday if you experience anything unusual.
If you discover that you received a counterfeit check or notification via mail delivered by the U.S. Postal Service or telephone, consider filing a mail fraud complaint with your local Postmaster or directly with the U.S. Postal Inspection Service
If you discover that you received a counterfeit check via UPS, FedEx, or other non-Postal Service overnight delivery service and communications or solicitation have involved the internet or e-mail, consider filing a complaint with the Federal Trade Commission at FTC Bureau of Consumer Protection – Consumer Information.
You should also consider filing a complaint with your local police department.
Please contact our Customer Care Center with any questions you may have by calling 888.543.5510.
Friday, January 5th.
- Charleston, Mt. Pleasant, branches will close early at 4pm.
- Summerville branch is closed.
- Loris and Florence branches will will close early at 5pm
We are looking forward to seeing anyone that ventures out to do their banking and hope you all stay safe on the roads until they get better.