Friday, January 5th.
- Charleston, Mt. Pleasant, branches will close early at 4pm.
- Summerville branch is closed.
- Loris and Florence branches will will close early at 5pm
We are looking forward to seeing anyone that ventures out to do their banking and hope you all stay safe on the roads until they get better.
Bill Pay is being upgraded with easier to use features, greater security and easy person to person payments including gift cards or charitable contributions! BillPay will be down starting 1pm on December 1st and will be available again at 8am on December 4th. Payees that customers have set up will automatically convert to the new system. Customers who are downloading information through Direct Connect or Web Connect into Quicken, Quickbooks or Quickbooks express have been emailed and called with additional information regarding steps you must take before and after the conversion. Please contact customer care 888.543.5510 if you have any questions.
First Reliance Bank takes a layered approach to help protect your accounts and your identity. On October 27th we are launching an updated layer of security called Multi-factor authentication to protect your accounts and help prevent fraud. As a security measure, some online banking actions require passcodes as a second layer of identity verification to ensure that you are the user authorizing the activity. Please click on the link in this message to learn more about how multi-factor authentication works. If you have any questions about multi-factor authentication, please contact our Customer Care Center at 888.543.5510.
Sonic Drive-In, a U.S. fast-food chain with nearly 3,600 locations across 45 states, has acknowledged a breach affecting an unknown number of store payment systems. The ongoing breach may have led to millions of stolen credit and debit card numbers that are now being sold.
Sonic issued the following statement to KrebsOnSecurity:
“We are working to understand the nature and scope of this issue, as we know how important this is to our guests. We immediately engaged third-party forensic experts and law enforcement when we heard from our processor. While law enforcement limits the information we can share, we will communicate additional information as we are able.”
If First Reliance Bank receives information from our card processor that your card has been impacted, we’ll notify you and reissue you a new debit card.
We recommend you set up ALERTS on your accounts so that you can be notified when transactions are occurring. These can be emailed to you, sent to you as text messages or you can see them upon login to your account depending on how you set up your preferences.