If you discover that you received a counterfeit check or notification via mail delivered by the U.S. Postal Service or telephone, consider filing a mail fraud complaint with your local Postmaster or directly with the U.S. Postal Inspection Service
If you discover that you received a counterfeit check via UPS, FedEx, or other non-Postal Service overnight delivery service and communications or solicitation have involved the internet or e-mail, consider filing a complaint with the Federal Trade Commission at FTC Bureau of Consumer Protection – Consumer Information.
You should also consider filing a complaint with your local police department.
Please contact our Customer Care Center with any questions you may have by calling 888.543.5510.
Friday, January 5th.
- Charleston, Mt. Pleasant, branches will close early at 4pm.
- Summerville branch is closed.
- Loris and Florence branches will will close early at 5pm
We are looking forward to seeing anyone that ventures out to do their banking and hope you all stay safe on the roads until they get better.
Bill Pay is being upgraded with easier to use features, greater security and easy person to person payments including gift cards or charitable contributions! BillPay will be down starting 1pm on December 1st and will be available again at 8am on December 4th. Payees that customers have set up will automatically convert to the new system. Customers who are downloading information through Direct Connect or Web Connect into Quicken, Quickbooks or Quickbooks express have been emailed and called with additional information regarding steps you must take before and after the conversion. Please contact customer care 888.543.5510 if you have any questions.
First Reliance Bank takes a layered approach to help protect your accounts and your identity. On October 27th we are launching an updated layer of security called Multi-factor authentication to protect your accounts and help prevent fraud. As a security measure, some online banking actions require passcodes as a second layer of identity verification to ensure that you are the user authorizing the activity. Please click on the link in this message to learn more about how multi-factor authentication works. If you have any questions about multi-factor authentication, please contact our Customer Care Center at 888.543.5510.