First Reliance Bank has always been serious about delivering a better experience in every interaction that we have with our customers. It’s all about what matters most to you – and demonstrating that in every way we can. Making the lives of our customers better is what makes us a better bank. Because there’s more to banking than money.
Letter From A Customer about an act of kindness from Florence Branch Manager, Reuben Hewitt:
“I used the First Reliance ATM to withdraw $500. I drove away thinking it didn’t work and that my money didn’t come out. When I got home, I looked up my account online and realized the withdrawal really did happen. I was panicked. Just then the phone rang and it was Reuben Hewitt, the Manager of the Florence Market branches. Reuben came through the line after me and found the $500, looked my name up on the account and called me. I met him back at the bank and he gave me my money. You can’t imagine how relieved I was! Without him being behind me in that line, someone would have gone off with that money.
Thanks again for your wonderful employees like Reuben and great customer service!”