Contact us immediately using the following numbers if you think one of your First Reliance Bank accounts or services has been compromised. Please have your account information and details about the suspected fraud available when you call.
Lost or stolen debit card, ATM card, or checks
During normal business hours (8am -8pm) call 1-888-543-5510 or after hours or on weekends you can call the bank by phone 1-888-297-3416 to report a lost or stolen debit card but you must know your account number or debit card number. To report fraud after hours or on weekends call 1-800-237-8990
Note: You can also request a Stop Payment in your Online Banking for checks stolen. There is a $35 Stop Payment Fee on a check.
Lost or stolen credit card or suspicious credit card transactions
Suspicious or unauthorized transactions on your account
Weekdays call 1-888-543-5510. To report fraud after hours or on weekends call 1-800-237-8990
Suspicious activity with an online service
- For an online transfer you didn’t authorize
- For an erroneous Bill Pay transaction
Suspicious email received, but did not respond
Immediately forward suspicious emails that appear to be from First Reliance Bank to: CustomerCare@firstreliance.com