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SERVICE GUARANTIES

We say it, and we back it up!

Service Guarantee

  • You will be immediately greeted with a smile and warm welcome.
  • You will be greeted and waited on in less than 5 minutes.
  • We will complete your transaction correctly the first time.
  • Your phone call will be returned within 24 hours.
  • Your service issue will be resolved within 24 hours.

Or, we will pay you $5! No Strings Attached!

Mortgage Guarantee

  • Give you a decision before the end of the next business day.
  • Return all calls the same day and contact you at least once a week until the closing.
  • If you ask, we will be happy to accompany you to your closing.
  • We will meet our closing date.