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Streamlining Payment Options For Customers

Running a successful business can be challenging. Today's customers have so many sources for meeting their needs that it's not only tough to attract them, it's hard work to keep them.

Retail options are everywhere from small shops and boutiques to big box stores, to online shopping malls. When a doctor or dentist is needed, it seems like the options are endless. Does your pet need a vet? No problem – there are plenty to choose from.

First Reliance Bank Payment Options So how do you keep your customers coming back to your business?

Survey after survey shows that customers value convenience. They're busy. They want to be able to get what they need fast — and move on to the next errand on their list.

A lot of business people focus on customer service. But, they don't give as much thought to the final step in a customer interaction — collecting the payment. The entire customer service experience can be overshadowed by that last impression. If the customer can't use the method of payment he or she prefers, or if it simply takes a long time to move them through the payment process, they can leave your business with a sour taste in their mouths.

You can ensure that the final step in the customer experience goes as well as everything else has. They'll appreciate that you're making their lives easier. And yours will get easier too!

No matter what payment processes you are using now, we can help make them better. We have a program that will expand the options your customers have for paying credit cards, debit cards, check services and gift cards. Everything is processed through powerful terminal and software solutions. We have virtual terminal solutions that eliminate the need for standalone payment terminals and dedicated phone lines.

Every transaction gets processed using systems that feature state-of-the-art security that exceeds industry standards. That way, you can assure your cardholders that their data is completely protected. First Reliance Bank Customer Service

Concerned about managing your cash flow? Next day funding for credit and debit card sales is available.

The benefits just keep coming: next day access to funds, 24/7 multi-level customer service support, easy to read statements, online access to your merchant account information, fully redundant processing systems, and a lot more. Our businesses have even found themselves saving money when they use this service, and saving money is guaranteed by our business partner who manages this service for us.

We're a business too and we know how important it is to keep our customers happy. So, our team will be with you every step of the way, supplying free training and helping you to build your business and find success.


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